Comprehensive Notice Management Solution
Every notice clear, correct and delivered.
NoticeTrails turns events from your case system into plain-language notices in the languages your residents read, then delivers and tracks every one on every channel.
How it works
Your system decides. NoticeTrails writes, delivers and tracks.
Your case system stays the system of record. NoticeTrails never makes eligibility or case decisions.
Your case system sends an event
An application is decided, a renewal comes due or an amount changes.
Rules choose the notice
Your reason codes and rules pick the right template. No code involved.
The notice is built for the resident
In plain language, in their language, with their details filled in.
It is delivered and tracked
By print, email, SMS or portal, with every attempt on record.
One notice, every language your residents read
English
Your renewal is due
We need a few documents to keep your services going.
Send the documents listed below within 10 days.
If you disagree with a decision, you can ask for a review.
Español
Es hora de renovar
Necesitamos algunos documentos para continuar sus servicios.
Envíe los documentos indicados abajo dentro de 10 días.
Si no está de acuerdo con una decisión, puede pedir una revisión.
Kreyòl ayisyen
Lè pou renouvle a rive
Nou bezwen kèk dokiman pou sèvis ou yo kontinye.
Voye dokiman ki nan lis anba a nan 10 jou.
Si ou pa dakò ak yon desizyon, ou ka mande yon revizyon.
The platform
Six capabilities, one product
Authoring & governance
Write in plain language and route every change through review.
Rules & reason codes
Turn case-system events into the right notice automatically.
Delivery & tracking
Send by print, email, SMS and portal, and track every attempt.
Language access
Every notice in the languages your residents read.
Accessibility
Notices everyone can read, on any device.
Audit & traceability
Show exactly what was sent, to whom, and why.
See NoticeTrails with your own notices in mind.
Tell us about your programs, channels and languages. We will walk you through NoticeTrails with examples that look like yours.