Audit & traceability · Governed
Show exactly what was sent, to whom, and why.
Every notice can be traced from the policy behind it to the copy a resident received, with each approval and change recorded along the way.
What it does
Trace from policy to sent notice
Follow one line from a policy reference to its reason code, rule, template version, approvals and every notice sent.
Tamper-evident audit log
Every sign-in, edit, approval and setting change is recorded with who, what and when, and the log shows if a record was altered.
Household notice history
Search any case to see every notice sent to that household, on which channels, and what happened to each.
Exportable records
Export audit entries and notice histories in standard formats for reviews, hearings and records requests.
Role-based access
Staff see and change only what their role allows, and every access is logged.
How agencies use it
- Staff preparing for a hearing pull the exact notice a resident received and the rule that sent it.
- Auditors review every change to a notice over a period, with the reason for each change.
- Leaders confirm a policy change reached every notice it affects.
See NoticeTrails with your own notices in mind.
Tell us about your programs, channels and languages. We will walk you through NoticeTrails with examples that look like yours.