Integrations
Connects to the systems you already run
NoticeTrails works alongside your case system, never in place of it. Standard connectors link it to the systems that send, sign in and report.
Where NoticeTrails fits
Events come in from your case system. Notices go out on every channel. Status comes back.
- Rules and reason codes
- Templates and translations
- Approvals and versions
- Delivery tracking and audit log
Ready-made connectors
Each connector is configured and tested in NoticeTrails, not written from scratch for your agency.
Case system events
REST API · event messages
Receive eligibility and case events as they happen.
Case system batch
Secure file transfer
Load nightly or scheduled event files when real time is not available.
Print vendor
Secure file transfer · REST API
Send print-ready letters and receive mailing and return status.
Email
SMTP relay · email service API
Send notice alerts and track delivery and bounces.
SMS
SMS gateway API
Send text alerts in the resident’s language and track delivery.
Resident portal
REST API · embeddable views
Show notices inside the portal your residents already use.
Identity provider
SAML 2.0 · OpenID Connect
Staff sign in with your agency’s single sign-on.
Reporting and analytics
Data export · REST API
Feed notice and delivery data to your reporting tools.
Document repository
REST API
File a copy of every sent notice in your records system.
Don’t see your system?
NoticeTrails has an open REST API for events, notices and delivery status. If your system can call an API, send a message or drop a file, it can work with NoticeTrails.
- REST APIs with JSON over HTTPS
- Event messages for real-time processing
- Secure file transfer for scheduled batches
- SAML 2.0 and OpenID Connect for staff sign-in
- Retries, error queues and monitoring for every interface
See NoticeTrails with your own notices in mind.
Tell us about your programs, channels and languages. We will walk you through NoticeTrails with examples that look like yours.