Implementation
Configured for your agency, not custom-built
Every agency moves to NoticeTrails through the same seven phases. ADecTec does the heavy lifting; your staff make the decisions only they can make.
Implementation phases
Assess
Inventory your notices and codes
- What ADecTec does
- Inventories your current notices, reason codes, triggers and delivery channels, and finds duplicates and gaps.
- What your agency provides
- Provides sample notices, code lists and access to the people who know how notices are sent today.
Rewrite
Plain language and translation
- What ADecTec does
- Rewrites notices in plain language using your standards, and prepares them for translation.
- What your agency provides
- Reviews and approves wording with program, legal and communications staff.
Configure
Templates, rules and branding
- What ADecTec does
- Sets up your templates, rules, reason codes, roles, languages and branding.
- What your agency provides
- Confirms rules and roles, and supplies logos and letterhead.
Connect
Case system and channels
- What ADecTec does
- Connects NoticeTrails to your case system, identity provider and delivery channels.
- What your agency provides
- Provides interface details and coordinates with the teams that run those systems.
Test
Every rule, notice and channel
- What ADecTec does
- Tests rules, notices, integrations, accessibility and performance, and fixes what it finds.
- What your agency provides
- Runs user acceptance testing and signs off when it is ready.
Launch
Go live with support close by
- What ADecTec does
- Moves NoticeTrails into production, trains your staff and watches closely in the first weeks.
- What your agency provides
- Confirms go-live and tells residents about any new channels.
Support
Releases and help, ongoing
- What ADecTec does
- Provides support, product releases and help with new notices and policy changes.
- What your agency provides
- Reports issues and decides which new features to turn on.
After launch, your staff are in charge
NoticeTrails is built so your agency can keep notices current on its own. New policy, new wording, a new language or a new rule is a change your staff make, review and publish.
- Training for authors, reviewers, administrators and support staff
- Guides and job aids for every role
- Product releases with notes on what changed
- Help from ADecTec whenever a change needs it
See NoticeTrails with your own notices in mind.
Tell us about your programs, channels and languages. We will walk you through NoticeTrails with examples that look like yours.